Assignee
ASPECT TELECOMMUNICATIONS CORP
US·8 granted patents·886 citations·filing 1989–1998
Top patents by PatentIndex Score
8 records- 0190US5978465AMethod and apparatus for allocating resources in a call centerASPECT TELECOMMUNICATIONS CORP·Filed 1997·Granted Nov 2, 1999·290 cites·26 claims
- 0288US6026156AEnhanced call waitingASPECT TELECOMMUNICATIONS CORP·Filed 1998·Granted Feb 15, 2000·125 cites·15 claims
- 0384US5524147AMethod for forming a virtual call centerASPECT TELECOMMUNICATIONS CORP·Filed 1995·Granted Jun 4, 1996·142 cites·6 claims
- 0484US5469503AMethod for resynchronizing secondary database and primary database with preservation of functionality of an automatic call distribution systemASPECT TELECOMMUNICATIONS CORP·Filed 1993·Granted Nov 21, 1995·149 cites·5 claims
- 0581US6041116AMethod and apparatus for controlling outbound callsASPECT TELECOMMUNICATIONS CORP·Filed 1997·Granted Mar 21, 2000·104 cites·31 claims
- 0657US5214692ABypass for telephone switching systemASPECT TELECOMMUNICATIONS CORP·Filed 1991·Granted May 25, 1993·29 cites·13 claims
- 0753US4972452ADigital bypass for telephone systemASPECT TELECOMMUNICATIONS CORP·Filed 1989·Granted Nov 20, 1990·14 cites·14 claims
- 0847US6072806AMessage-based communication systemASPECT TELECOMMUNICATIONS CORP·Filed 1997·Granted Jun 6, 2000·33 cites·14 claims
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