Assignee
AVAYA INC
US1,331 patents
Top patents by PatentIndex Score
US7840668B1Nov 23, 2010
Method and apparatus for managing communication between participants in a virtual environment
AVAYA INC134 citations99
US7643414B1Jan 5, 2010
WAN keeper efficient bandwidth management
AVAYA INC192 citations99
US10929557B2Feb 23, 2021
Exported digital relationships
AVAYA INC80 citations98
US9634911B2Apr 25, 2017
Communication device event captures
AVAYA INC62 citations98
US9420099B1Aug 16, 2016
Merging multiple emergency calls and information therefrom at emergency systems
AVAYA INC78 citations98
US8948369B2Feb 3, 2015
Method and system for optimizing performance within a contact center
AVAYA INC105 citations98
US8000453B2Aug 16, 2011
Personal virtual assistant
AVAYA INC440 citations98
US8000989B1Aug 16, 2011
Using true value in routing work items to resources
AVAYA INC287 citations98
US7936863B2May 3, 2011
Method and apparatus for providing communication tasks in a workflow
AVAYA INC195 citations98
US7920678B2Apr 5, 2011
Personal virtual assistant
AVAYA INC472 citations98
US7843819B1Nov 30, 2010
Protocol for wireless multi-channel access control
AVAYA INC65 citations98
US7761573B2Jul 20, 2010
Seamless live migration of virtual machines across optical networks
AVAYA INC155 citations98
US7739398B1Jun 15, 2010
Dynamic load balancer
AVAYA INC58 citations98
US7734032B1Jun 8, 2010
Contact center and method for tracking and acting on one and done customer contacts
AVAYA INC265 citations98
US7660715B1Feb 9, 2010
Transparent monitoring and intervention to improve automatic adaptation of speech models
AVAYA INC288 citations98
US7564476B1Jul 21, 2009
Prevent video calls based on appearance
AVAYA INC188 citations98
US7525994B2Apr 28, 2009
Packet data flow identification for multiplexing
AVAYA INC91 citations98
US7474741B2Jan 6, 2009
Messaging advise in presence-aware networks
AVAYA INC126 citations98
US10013805B2Jul 3, 2018
Control of enhanced communication between remote participants using augmented and virtual reality
AVAYA INC41 citations97
US7936867B1May 3, 2011
Multi-service request within a contact center
AVAYA INC283 citations97
US7843486B1Nov 30, 2010
Selective muting for conference call participants
AVAYA INC101 citations97
US7809125B2Oct 5, 2010
Method and apparatus for selection of special-purpose gateways
AVAYA INC130 citations97
US7773536B2Aug 10, 2010
Method and apparatus for the assessment and optimization of network traffic
AVAYA INC53 citations97
US7756032B2Jul 13, 2010
Method and apparatus for communicating data within measurement traffic
AVAYA INC176 citations97
US7747851B1Jun 29, 2010
Certificate distribution via license files
AVAYA INC55 citations97
US7653543B1Jan 26, 2010
Automatic signal adjustment based on intelligibility
AVAYA INC63 citations97
US7536437B2May 19, 2009
Presence tracking and name space interconnection techniques
AVAYA INC196 citations97
US7460150B1Dec 2, 2008
Using gaze detection to determine an area of interest within a scene
AVAYA INC115 citations97
US6785708B1Aug 31, 2004
Method and apparatus for synchronizing browse and chat functions on a computer network
AVAYA INC193 citations97
US6704410B1Mar 9, 2004
System for automatically assigning skill levels to multiple skilled agents in call center agent assignment applications
AVAYA INC370 citations97
US6690672B1Feb 10, 2004
Method and apparatus for placing an intelligent telephone call using an internet browser
AVAYA INC103 citations97
US6176742B1Jan 23, 2001
Capacitive crosstalk compensation arrangement for communication connectors
AVAYA INC142 citations97
US9640998B2May 2, 2017
AC power over Ethernet
AVAYA INC69 citations96
US8054177B2Nov 8, 2011
Systems and methods for facilitating a first response mission at an incident scene using patient monitoring
AVAYA INC57 citations96
US7962342B1Jun 14, 2011
Dynamic user interface for the temporarily impaired based on automatic analysis for speech patterns
AVAYA INC55 citations96
US7907595B2Mar 15, 2011
Method and apparatus for learning endpoint addresses of IPSec VPN tunnels
AVAYA INC68 citations96
US7886272B1Feb 8, 2011
Prioritize code for testing to improve code coverage of complex software
AVAYA INC110 citations96
US7873074B1Jan 18, 2011
Adaptive selection of bandwidth parameters to meet a service provider pricing model
AVAYA INC204 citations96
US7861226B1Dec 28, 2010
Constraint solver to code based test data generation for improving software reliability and security
AVAYA INC170 citations96
US7860999B1Dec 28, 2010
Distributed computation in network devices
AVAYA INC63 citations96
US7847686B1Dec 7, 2010
Location-and direction-enhanced automatic reminders of appointments
AVAYA INC66 citations96
US7787609B1Aug 31, 2010
Prioritized service delivery based on presence and availability of interruptible enterprise resources with skills
AVAYA INC138 citations96
US7707405B1Apr 27, 2010
Secure installation activation
AVAYA INC91 citations96
US7706516B2Apr 27, 2010
Intelligent handling of message refusal
AVAYA INC45 citations96
US7684333B1Mar 23, 2010
Reliable quality of service (QoS) provisioning using adaptive class-based contention periods
AVAYA INC91 citations96
US7633942B2Dec 15, 2009
Network traffic generation and monitoring systems and methods for their use in testing frameworks for determining suitability of a network for target applications
AVAYA INC201 citations96
US7590693B1Sep 15, 2009
Method and apparatus for restriction of message distribution for security
AVAYA INC63 citations96
US7554571B1Jun 30, 2009
Dynamic layout of participants in a multi-party video conference
AVAYA INC71 citations96
US7538685B1May 26, 2009
Use of auditory feedback and audio queues in the realization of a personal virtual assistant
AVAYA INC267 citations96
US7515695B1Apr 7, 2009
Client customizable interactive voice response system
AVAYA INC130 citations96
Showing the top 50 of 1,331 patents by PatentIndex Score.