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CALLMINER INC
US12 patents
Top patents by PatentIndex Score
US9413891B2Aug 9, 2016
Real-time conversational analytics facility
CALLMINER INC108 citations98
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System and method of categorizing communications
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Contact center agent coaching tool
CALLMINER INC43 citations97
US10313520B2Jun 4, 2019
Real-time compliance monitoring facility
CALLMINER INC24 citations97
US11277516B2Mar 15, 2022
System and method for AB testing based on communication content
CALLMINER INC8 citations93
US10582056B2Mar 3, 2020
Communication channel customer journey
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US10992807B2Apr 27, 2021
System and method for searching content using acoustic characteristics
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US7346509B2Mar 18, 2008
Software for statistical analysis of speech
CALLMINER INC23 citations92
US12219093B2Feb 4, 2025
System and method of determining topics of a communication
CALLMINER INC3 citations85
US12137186B2Nov 5, 2024
Customer journey contact linking to determine root cause and loyalty
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US12489846B2Dec 2, 2025
Systems and methods of searching communications
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US12375604B2Jul 29, 2025
Systems and methods of communication segments
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