Assignee
CHISHTI ZIA
US7 patents
Top patents by PatentIndex Score
US8824658B2Sep 2, 2014
Selective mapping of callers in a call center routing system
CHISHTI ZIA185 citations99
US8724797B2May 13, 2014
Estimating agent performance in a call routing center system
CHISHTI ZIA185 citations99
US8699694B2Apr 15, 2014
Precalculated caller-agent pairs for a call center routing system
CHISHTI ZIA235 citations99
US8472611B2Jun 25, 2013
Balancing multiple computer models in a call center routing system
CHISHTI ZIA198 citations99
US9712679B2Jul 18, 2017
Systems and methods for routing callers to an agent in a contact center
CHISHTI ZIA140 citations98
US8433597B2Apr 30, 2013
Systems and methods for routing callers to an agent in a contact center
CHISHTI ZIA200 citations98
US8108001B2Jan 31, 2012
Systems and methods for a simplified mobile phone
CHISHTI ZIA2 citations62