Assignee
CONVERGYS CMG UTAH INC
US·24 granted patents·1 pending application·1,931 citations·filing 1998–2007
Top patents by PatentIndex Score
25 records- 0198US6411692B1System for providing caller information to called party via call standard data fieldCONVERGYS CMG UTAH INC·Filed 2000·Granted Jun 25, 2002·142 cites·12 claims
- 0297US6188751B1Call processing system with call screeningCONVERGYS CMG UTAH INC·Filed 1998·Granted Feb 13, 2001·197 cites·7 claims
- 0396US7215744B2Call processing system with call screeningCONVERGYS CMG UTAH INC·Filed 2006·Granted May 8, 2007·61 cites·26 claims
- 0495US6829348B1System for customer contact information management and methods for using sameCONVERGYS CMG UTAH INC·Filed 2000·Granted Dec 7, 2004·404 cites·18 claims
- 0594US6975708B1Call processing system with call screeningCONVERGYS CMG UTAH INC·Filed 2000·Granted Dec 13, 2005·88 cites·18 claims
- 0693US6760727B1System for customer contact information management and methods for using sameCONVERGYS CMG UTAH INC·Filed 1999·Granted Jul 6, 2004·309 cites·52 claims
- 0788US7809663B1System and method for supporting the utilization of machine languageCONVERGYS CMG UTAH INC·Filed 2007·Granted Oct 5, 2010·35 cites·13 claims
- 0888US7657436B2System and method for establishing electronic business systems for supporting communications services commerceCONVERGYS CMG UTAH INC·Filed 2001·Granted Feb 2, 2010·103 cites·64 claims
- 0987US6996589B1System and method for database conversionCONVERGYS CMG UTAH INC·Filed 2002·Granted Feb 7, 2006·186 cites·13 claims
- 1086US7035384B1Call processing system with call screeningCONVERGYS CMG UTAH INC·Filed 2000·Granted Apr 25, 2006·37 cites·5 claims
- 1185US7590980B1System and method for a functional extensibility frameworkCONVERGYS CMG UTAH INC·Filed 2005·Granted Sep 15, 2009·17 cites·15 claims
- 1282US7558773B2Expert supported interactive product selection and recommendationCONVERGYS CMG UTAH INC·Filed 2007·Granted Jul 7, 2009·18 cites·19 claims
- 1382US6658099B2System and method for processing call detail recordsCONVERGYS CMG UTAH INC·Filed 2001·Granted Dec 2, 2003·35 cites·14 claims
- 1481US8023637B2Method and system for hierarchy based contact routingCONVERGYS CMG UTAH INC·Filed 2007·Granted Sep 20, 2011·10 cites·18 claims
- 1580US7885820B1Expert system supported interactive product selection and recommendationCONVERGYS CMG UTAH INC·Filed 2001·Granted Feb 8, 2011·18 cites·32 claims
- 1678US6415290B1Electronic massage management systemCONVERGYS CMG UTAH INC·Filed 2000·Granted Jul 2, 2002·32 cites·26 claims
- 1778US6396913B1System and method for processing call detail recordsCONVERGYS CMG UTAH INC·Filed 1999·Granted May 28, 2002·85 cites·10 claims
- 1871US7076032B1Method and system for processing telephone calls by IVRCONVERGYS CMG UTAH INC·Filed 2000·Granted Jul 11, 2006·31 cites·17 claims
- 1971US6307922B1Telephone transaction processing as a part of a call transportCONVERGYS CMG UTAH INC·Filed 2000·Granted Oct 23, 2001·8 cites·18 claims
- 2071US6205207B1Telephone transaction processing as a part of a call transportCONVERGYS CMG UTAH INC·Filed 1999·Granted Mar 20, 2001·37 cites·4 claims
- 2168US8024406B1System and method for dispensing e-CareCONVERGYS CMG UTAH INC·Filed 2006·Granted Sep 20, 2011·3 cites·20 claims
- 2266US7509281B1System and method for statement presentationCONVERGYS CMG UTAH INC·Filed 2000·Granted Mar 24, 2009·9 cites·34 claims
- 2360US6438512B1System and method for performance monitoring of application codeCONVERGYS CMG UTAH INC·Filed 1999·Granted Aug 20, 2002·39 cites·20 claims
- 2452US2005286688A1Call processing system with call screeningCONVERGYS CMG UTAH INC·Filed 2005·Application pending·0 cites
- 2544US7062020B1System and apparatus for IVR port sharingCONVERGYS CMG UTAH INC·Filed 1998·Granted Jun 13, 2006·27 cites·18 claims
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