Assignee
ERHART GEORGE W
US·3 granted patents·2 pending applications·20 citations·filing 2003–2012
Top patents by PatentIndex Score
5 records- 0192US9646604B2System and method for dynamic ASR based on social mediaERHART GEORGE W·Filed 2012·Granted May 9, 2017·18 cites·15 claims
- 0256US8724796B2Estimation of expected value for remaining work time for contact center agentsERHART GEORGE W·Filed 2003·Granted May 13, 2014·2 cites·21 claims
- 0350US8824646B2Method and apparatus for intelligent processing of suspend and resume operations in a call centerERHART GEORGE W·Filed 2007·Granted Sep 2, 2014·0 cites·17 claims
- 0446US2006023900A1Method and apparatus for priority based audio mixingERHART GEORGE W·Filed 2004·Application pending·0 cites
- 0545US2006025995A1Method and apparatus for natural language call routing using confidence scoresERHART GEORGE W·Filed 2004·Application pending·0 cites
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