Assignee
FIVE9 INC
US·8 granted patents·2 pending applications·80 citations·filing 2011–2022
Top patents by PatentIndex Score
10 records- 0198US11228681B1Systems for summarizing contact center calls and methods of using sameFIVE9 INC·Filed 2021·Granted Jan 18, 2022·12 cites·20 claims
- 0293US9118763B1Real time feedback proxyFIVE9 INC·Filed 2014·Granted Aug 25, 2015·36 cites·30 claims
- 0392US8345856B1Method for estimation impact of calls in dialer for predictive dialingFIVE9 INC·Filed 2011·Granted Jan 1, 2013·29 cites·18 claims
- 0479US9280541B2QR data proxy and protocol gatewayFIVE9 INC·Filed 2013·Granted Mar 8, 2016·3 cites·12 claims
- 0556US8948373B2System and methods for outbound dialing in multi-campaign and blended environment of virtual contact centerFIVE9 INC·Filed 2014·Granted Feb 3, 2015·0 cites·20 claims
- 0655US2014074728A1System for social care routing, prioritization and agent assistanceFIVE9 INC·Filed 2013·Application pending·0 cites
- 0744US11172069B2Systems and methods for utilizing HTTP for telephony trunking between a provider and a consumerFIVE9 INC·Filed 2020·Granted Nov 9, 2021·0 cites·16 claims
- 0840US10664868B2Systems and methods for providing personalized proactive interactionFIVE9 INC·Filed 2017·Granted May 26, 2020·0 cites·15 claims
- 0939US12347418B2Systems and methods for training natural language processing models in a contact centerFIVE9 INC·Filed 2022·Granted Jul 1, 2025·0 cites·15 claims
- 1030US2017054765A1Systems and methods for establishing a control channel between a virtualization server and a client deviceFIVE9 INC·Filed 2016·Application pending·0 cites
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Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →