Assignee
FONCLOUD INC
CA15 patents
Top patents by PatentIndex Score
US9686408B2Jun 20, 2017
System and method for indexing automated telephone systems
FONCLOUD INC2 citations72
US11889025B1Jan 30, 2024
System and method for replacing hold-time with a call-back in a contact center environment
FONCLOUD INC1 citations69
US10904384B2Jan 26, 2021
System and method for omnichannel user engagement and response
FONCLOUD INC1 citations67
US9215320B2Dec 15, 2015
System and method for indexing automated telephone systems
FONCLOUD INC3 citations61
US9386151B2Jul 5, 2016
System and method for replacing hold-time with a call-back in a contact center environment
FONCLOUD INC2 citations60
US11889023B2Jan 30, 2024
System and method for omnichannel user engagement and response
FONCLOUD INC0 citations59
US11470197B2Oct 11, 2022
System and method for replacing hold-time with a call-back in a contact center environment
FONCLOUD INC0 citations59
US11283926B2Mar 22, 2022
System and method for omnichannel user engagement and response
FONCLOUD INC0 citations59
US9509844B2Nov 29, 2016
System and method for indexing automated telephone systems
FONCLOUD INC0 citations51
US9014351B2Apr 21, 2015
System and method for deep dialing phone systems
FONCLOUD INC0 citations50
US8774373B2Jul 8, 2014
System and method for externally mapping an interactive voice response menu
FONCLOUD INC0 citations50
US8605868B2Dec 10, 2013
System and method for externally mapping an interactive voice response menu
FONCLOUD INC0 citations50
US10819853B2Oct 27, 2020
System and method for replacing hold-time with a call back in a contact center environment
FONCLOUD INC0 citations48
US10484543B2Nov 19, 2019
System and method for replacing hold-time with a call back in a contact center environment
FONCLOUD INC0 citations48
US10284726B2May 7, 2019
System and method for replacing hold-time with a call-back in a contact center environment
FONCLOUD INC0 citations48