Assignee
INTERVOICE LP
US79 patents
Top patents by PatentIndex Score
US6978006B1Dec 20, 2005
Resource management utilizing quantified resource attributes
INTERVOICE LP277 citations99
US6865258B1Mar 8, 2005
Method and system for enhanced transcription
INTERVOICE LP213 citations99
US6594269B1Jul 15, 2003
Interactive information transaction processing system on IP telephony platform
INTERVOICE LP173 citations99
US6195357B1Feb 27, 2001
Interactive information transaction processing system with universal telephony gateway capabilities
INTERVOICE LP220 citations99
US6058415AMay 2, 2000
System and method for integration of communication systems with computer-based information systems
INTERVOICE LP120 citations99
US5958014ASep 28, 1999
System and method for establishing a real-time agent pool between computer systems
INTERVOICE LP198 citations99
US5901209AMay 4, 1999
Caller ID substitution for selected telephone callers
INTERVOICE LP257 citations99
US5859641AJan 12, 1999
Automatic bandwidth allocation in multimedia scripting tools
INTERVOICE LP132 citations99
US5796791AAug 18, 1998
Network based predictive dialing
INTERVOICE LP133 citations99
US7054918B2May 30, 2006
Method and system for integration of voice mail and call processing systems with computer-based electronic calendar applications
INTERVOICE LP80 citations98
US6404746B1Jun 11, 2002
System and method for packet network media redirection
INTERVOICE LP381 citations98
US6310947B1Oct 30, 2001
One number LAN based calendar
INTERVOICE LP87 citations98
US6246989B1Jun 12, 2001
System and method for providing an adaptive dialog function choice model for various communication devices
INTERVOICE LP83 citations98
US6175562B1Jan 16, 2001
Switchless call processing
INTERVOICE LP102 citations98
US6173437B1Jan 9, 2001
Multimedia scripting tool
INTERVOICE LP110 citations98
US5946485AAug 31, 1999
Enhanced graphical development environment for controlling program flow
INTERVOICE LP179 citations98
US5754631AMay 19, 1998
Voice response unit having robot conference capability on ports
INTERVOICE LP101 citations98
US5479487ADec 26, 1995
Calling center employing unified control system
INTERVOICE LP252 citations98
US7035252B2Apr 25, 2006
Cooperative media applications using packet network media redirection
INTERVOICE LP98 citations97
US6178404B1Jan 23, 2001
System and method to facilitate speech enabled user interfaces by prompting with possible transaction phrases
INTERVOICE LP92 citations97
US5913195AJun 15, 1999
System and method for developing VRU voice dialogue
INTERVOICE LP112 citations97
US6614885B2Sep 2, 2003
System and method for operating a highly distributed interactive voice response system
INTERVOICE LP66 citations96
US6408062B1Jun 18, 2002
Pre-qualifying call-back service
INTERVOICE LP66 citations96
US6075843AJun 13, 2000
User device-independent transaction model
INTERVOICE LP71 citations96
US5930792AJul 27, 1999
Monitoring and directing flow of HTML documents for security and access
INTERVOICE LP71 citations96
US5822404AOct 13, 1998
System and method for identifying remote communications formats
INTERVOICE LP81 citations96
US7068643B1Jun 27, 2006
Extensible interactive voice response
INTERVOICE LP90 citations95
US6996094B2Feb 7, 2006
System and method for packet network media redirection
INTERVOICE LP39 citations95
US6637022B1Oct 21, 2003
Enhanced graphical development environment for controlling program flow
INTERVOICE LP62 citations95
US6131184AOct 10, 2000
Enhanced graphical development environment for controlling program flow
INTERVOICE LP51 citations95
US5878418AMar 2, 1999
Auto definition of data sets and provisioning interfaces for call automation
INTERVOICE LP75 citations95
US6061433AMay 9, 2000
Dynamically changeable menus based on externally available data
INTERVOICE LP247 citations94
US5822401AOct 13, 1998
Statistical diagnosis in interactive voice response telephone system
INTERVOICE LP67 citations94
US5740233AApr 14, 1998
System and method for statistical diagnosis of the operation of an automated telephone system
INTERVOICE LP76 citations94
US5572581ANov 5, 1996
Method and apparatus for delivering calling services
INTERVOICE LP70 citations94
US6501956B1Dec 31, 2002
Providing blended interface for wireless information services
INTERVOICE LP173 citations93
US6412106B1Jun 25, 2002
Graphical system and method for debugging computer programs
INTERVOICE LP194 citations93
US5974443AOct 26, 1999
Combined internet and data access system
INTERVOICE LP274 citations93
US5943046AAug 24, 1999
Systems and methods for the distribution of multimedia information
INTERVOICE LP137 citations93
US5841438ANov 24, 1998
Visual aid for bandwidth allocation in multimedia scripting tools
INTERVOICE LP26 citations93
US5754977AMay 19, 1998
System and method for preventing enrollment of confusable patterns in a reference database
INTERVOICE LP70 citations93
US5570419AOct 29, 1996
System and method for an improved predictive dialer
INTERVOICE LP123 citations93
US6453029B1Sep 17, 2002
Debit card system without centralized server
INTERVOICE LP51 citations92
USRE37073EFeb 27, 2001
Automatic call back system and method of operation
INTERVOICE LP44 citations92
US5951633ASep 14, 1999
System and method for overflow resource allocation
INTERVOICE LP28 citations92
US5818912AOct 6, 1998
Fully digital call processing platform
INTERVOICE LP23 citations92
US5699412ADec 16, 1997
Systems and methods for statistical distribution of messages in a message recording system
INTERVOICE LP22 citations92
US6845154B1Jan 18, 2005
Allocation of resources to flexible requests
INTERVOICE LP53 citations91
US5802169ASep 1, 1998
System and method for transmission system automatic impedance matching
INTERVOICE LP46 citations91
US8380511B2Feb 19, 2013
System and method for semantic categorization
INTERVOICE LP40 citations90
Showing the top 50 of 79 patents by PatentIndex Score.