Assignee
JORDAN KENNETH
US5 patents
Top patents by PatentIndex Score
US8109700B2Feb 7, 2012
Replaceable tip for a bit or auger bit
JORDAN KENNETH26 citations91
US9088658B2Jul 21, 2015
Intelligent overload control for contact center
JORDAN KENNETH1 citations46
US8213592B2Jul 3, 2012
Call management using call routing engine
JORDAN KENNETH0 citations44
US8510146B2Aug 13, 2013
Contact center sizing and broadcasting based on probabilities
JORDAN KENNETH0 citations31
US9135668B2Sep 15, 2015
Contact center routing using characteristic mapping
JORDAN KENNETH0 citations28