Assignee
KLEMM REINHARD
US·2 granted patents·3 pending applications·4 citations·filing 2010–2012
Top patents by PatentIndex Score
5 records- 0174US8879697B2System and method for determining call importance using social network contextKLEMM REINHARD·Filed 2012·Granted Nov 4, 2014·4 cites·21 claims
- 0247US2012166345A1System and method for personalized customer service objects in contact centersKLEMM REINHARD·Filed 2010·Application pending·0 cites
- 0347US2012166235A1System and method for programmatically benchmarking performance of contact centers on social networksKLEMM REINHARD·Filed 2010·Application pending·0 cites
- 0440US9319527B2System and method for providing improved wait time estimatesKLEMM REINHARD·Filed 2011·Granted Apr 19, 2016·0 cites·21 claims
- 0539US2013080911A1Personalizing web applications according to social network user profilesKLEMM REINHARD·Filed 2012·Application pending·0 cites
Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →