Assignee
KOHLER JOYLEE
US·3 granted patents·1 pending application·143 citations·filing 2012–2012
Technology mixH04M4
Top patents by PatentIndex Score
4 records- 0196US8761380B2Adaptive estimated wait time predictorKOHLER JOYLEE·Filed 2012·Granted Jun 24, 2014·141 cites·20 claims
- 0263US9100480B2Adjustment of contact routing decisions to reward agent behaviorKOHLER JOYLEE·Filed 2012·Granted Aug 4, 2015·1 cites·17 claims
- 0363US8699691B2Multi-tasking reliefKOHLER JOYLEE·Filed 2012·Granted Apr 15, 2014·1 cites·17 claims
- 0442US2013223611A1Break injection at work assignment engine of contact centerKOHLER JOYLEE·Filed 2012·Application pending·0 cites
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