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PORTMAN LEON
IL8 patents
Top patents by PatentIndex Score
US8531501B2Sep 10, 2013
System and method for assisting an agent in a contact center
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US8320536B2Nov 27, 2012
Method and system for centralized recording in a distributed environment
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US8693998B2Apr 8, 2014
System and method for managing a customer service session
PORTMAN LEON4 citations70
US8199896B2Jun 12, 2012
Session board controller based post call routing for customer feedback application
PORTMAN LEON4 citations57
US8233595B2Jul 31, 2012
System and method for forwarding a session based on a recording capacity
PORTMAN LEON0 citations47
US9258134B2Feb 9, 2016
System and method for recording communication interaction over a mobile device
PORTMAN LEON1 citations44
US8094787B2Jan 10, 2012
Method and system for utilizing information for efficient recording solutions in a complex multi-media recording environment
PORTMAN LEON0 citations43
US8743867B2Jun 3, 2014
System and method for transferring interaction metadata messages over communication services
PORTMAN LEON0 citations37