Assignee
RESOURCE GROUP INTERNAT LTD
BM·2 granted patents·4 pending applications·372 citations·filing 2008–2012
Technology mixH04M6
Top patents by PatentIndex Score
6 records- 0198US8731178B2Systems and methods for routing callers to an agent in a contact centerRESOURCE GROUP INTERNAT LTD·Filed 2012·Granted May 20, 2014·178 cites·31 claims
- 0297US8359219B2Systems and methods for routing callers to an agent in a contact centerRESOURCE GROUP INTERNAT LTD·Filed 2008·Granted Jan 22, 2013·194 cites·24 claims
- 0357US2010020961A1Routing callers to agents based on time effect dataRESOURCE GROUP INTERNAT LTD·Filed 2008·Application pending·0 cites
- 0457US2010020959A1Routing callers to agents based on personality data of agentsRESOURCE GROUP INTERNAT LTD·Filed 2008·Application pending·0 cites
- 0552US2009190745A1Pooling callers for a call center routing systemRESOURCE GROUP INTERNAT LTD·Filed 2008·Application pending·0 cites
- 0652US2009190750A1Routing callers out of queue order for a call center routing systemRESOURCE GROUP INTERNAT LTD·Filed 2008·Application pending·0 cites
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Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →