Assignee
SHASHKOV GEORGIY N
US·2 granted patents·9 citations·filing 2009–2012
Technology mixH04M2
Top patents by PatentIndex Score
2 records- 0182US8238543B2System and methods for predicting future agent readiness for handling an interaction in a call centerSHASHKOV GEORGIY N·Filed 2009·Granted Aug 7, 2012·8 cites·13 claims
- 0264US8798257B2System and methods for predicting future agent readiness for handling an interaction in a call centerSHASHKOV GEORGIY N·Filed 2012·Granted Aug 5, 2014·1 cites·20 claims
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