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WAALKES ADAM
US4 patents
Top patents by PatentIndex Score
US8442209B2May 14, 2013
System and method for processing out-of-order caller responses during automated call processing
WAALKES ADAM8 citations81
US8494151B2Jul 23, 2013
System and method for balancing call session assignments on an agent console
WAALKES ADAM0 citations48
US8306211B2Nov 6, 2012
System and method for retaining calls into a call center
WAALKES ADAM0 citations48
US9438734B2Sep 6, 2016
System and method for managing a dynamic call flow during automated call processing
WAALKES ADAM0 citations45