Assignee
ANISIMOV NIKOLAY
US·12 granted patents·157 citations·filing 2007–2012
Top patents by PatentIndex Score
12 records- 0193US9553755B2Method for implementing and executing communication center routing strategies represented in extensible markup languageANISIMOV NIKOLAY·Filed 2011·Granted Jan 24, 2017·21 cites·17 claims
- 0293US8411844B1Method for controlling abandonment rate in outbound campaignsANISIMOV NIKOLAY·Filed 2011·Granted Apr 2, 2013·29 cites·12 claims
- 0393US8117538B2Method for dynamically converting voice XML scripts into other compatible markup language scripts based on required modalityANISIMOV NIKOLAY·Filed 2008·Granted Feb 14, 2012·34 cites·12 claims
- 0491US8229484B2System and methods for integrating short message service messaging with contact center applicationsANISIMOV NIKOLAY·Filed 2009·Granted Jul 24, 2012·19 cites·6 claims
- 0589US8654963B2Method and system for integrating an interaction management system with a business rules management systemANISIMOV NIKOLAY·Filed 2008·Granted Feb 18, 2014·13 cites·13 claims
- 0687US8792632B2System and methods for scheduling and optimizing inbound call flow to a call centerANISIMOV NIKOLAY·Filed 2009·Granted Jul 29, 2014·11 cites·14 claims
- 0787US8699699B1System and methods for outbound dialing in multi-campaign and blended environment of virtual contact centerANISIMOV NIKOLAY·Filed 2011·Granted Apr 15, 2014·10 cites·39 claims
- 0885US8275647B2Method for assembling a business process and for orchestrating the process based on process beneficiary informationANISIMOV NIKOLAY·Filed 2007·Granted Sep 25, 2012·11 cites·6 claims
- 0978US8582752B1System and method for optimal outbound dialing in virtual contact centerANISIMOV NIKOLAY·Filed 2011·Granted Nov 12, 2013·4 cites·36 claims
- 1074US9519906B2Method for monitoring and ranking web visitors and soliciting higher ranked visitors to engage in live assistanceANISIMOV NIKOLAY·Filed 2008·Granted Dec 13, 2016·3 cites·14 claims
- 1166US9008075B2System and methods for improving interaction routing performanceANISIMOV NIKOLAY·Filed 2008·Granted Apr 14, 2015·2 cites·18 claims
- 1253US8718690B2System and methods for integrating short message service messaging with contact center applicationsANISIMOV NIKOLAY·Filed 2012·Granted May 6, 2014·0 cites·8 claims
Join the waitlist — get patent alerts
Get an alert when ANISIMOV NIKOLAY files or is granted a new patent.
We store only your email — no account needed. See our privacy policy.
Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →