Assignee
ASPECT COMM
US·10 granted patents·753 citations·filing 1997–2000
Top patents by PatentIndex Score
10 records- 0191US7221377B1Apparatus and method for collecting and displaying information in a workflow systemASPECT COMM·Filed 2000·Granted May 22, 2007·86 cites·17 claims
- 0291US6225998B1Visual design of workflows for transaction processingASPECT COMM·Filed 1997·Granted May 1, 2001·232 cites·29 claims
- 0390US6243092B1Transaction flow editing toolASPECT COMM·Filed 1997·Granted Jun 5, 2001·200 cites·30 claims
- 0485US7406515B1System and method for automated and customizable agent availability and task assignment managementASPECT COMM·Filed 2000·Granted Jul 29, 2008·86 cites·50 claims
- 0562US6286129B1Method and apparatus for compiling transaction processing workflowsASPECT COMM·Filed 1997·Granted Sep 4, 2001·53 cites·22 claims
- 0657US6442269B1Method and apparatus for integrating business data and transaction data in a transaction processing environmentASPECT COMM·Filed 1999·Granted Aug 27, 2002·34 cites·30 claims
- 0754US6370161B1Time synchronization of distributed computer telephony communication applications in a computer networkASPECT COMM·Filed 1998·Granted Apr 9, 2002·29 cites·28 claims
- 0841US6247142B1Apparatus and method for providing redundancy in a transaction processing systemASPECT COMM·Filed 1998·Granted Jun 12, 2001·14 cites·22 claims
- 0932US7228281B1Method and process for accumulating and summarizing data for defined time intervals within a customer interaction systemASPECT COMM·Filed 1999·Granted Jun 5, 2007·14 cites·28 claims
- 1025US6236723B1Computer/telephony integration logging applicationASPECT COMM·Filed 1998·Granted May 22, 2001·5 cites·16 claims
Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →