Assignee
AVAYA INC
US·1,331 granted patents·315 pending applications·19,342 citations·filing 1996–2024
Top patents by PatentIndex Score
1,646 records- 0199US9420099B1Merging multiple emergency calls and information therefrom at emergency systemsAVAYA INC·Filed 2015·Granted Aug 16, 2016·78 cites·20 claims
- 0299US8948369B2Method and system for optimizing performance within a contact centerAVAYA INC·Filed 2013·Granted Feb 3, 2015·105 cites·22 claims
- 0398US10929557B2Exported digital relationshipsAVAYA INC·Filed 2018·Granted Feb 23, 2021·80 cites·20 claims
- 0498US9541407B1Emergency mapping systemAVAYA INC·Filed 2015·Granted Jan 10, 2017·34 cites·19 claims
- 0598US7936867B1Multi-service request within a contact centerAVAYA INC·Filed 2006·Granted May 3, 2011·283 cites·25 claims
- 0698US7920678B2Personal virtual assistantAVAYA INC·Filed 2008·Granted Apr 5, 2011·472 cites·17 claims
- 0798US7840668B1Method and apparatus for managing communication between participants in a virtual environmentAVAYA INC·Filed 2008·Granted Nov 23, 2010·134 cites·15 claims
- 0898US7809125B2Method and apparatus for selection of special-purpose gatewaysAVAYA INC·Filed 2005·Granted Oct 5, 2010·130 cites·34 claims
- 0998US7660715B1Transparent monitoring and intervention to improve automatic adaptation of speech modelsAVAYA INC·Filed 2004·Granted Feb 9, 2010·288 cites·24 claims
- 1098US7564476B1Prevent video calls based on appearanceAVAYA INC·Filed 2005·Granted Jul 21, 2009·188 cites·29 claims
- 1198US7460150B1Using gaze detection to determine an area of interest within a sceneAVAYA INC·Filed 2005·Granted Dec 2, 2008·115 cites·31 claims
- 1298US6704410B1System for automatically assigning skill levels to multiple skilled agents in call center agent assignment applicationsAVAYA INC·Filed 2000·Granted Mar 9, 2004·370 cites·17 claims
- 1397US10013805B2Control of enhanced communication between remote participants using augmented and virtual realityAVAYA INC·Filed 2015·Granted Jul 3, 2018·41 cites·18 claims
- 1497US9959676B2Presentation of enhanced communication between remote participants using augmented and virtual realityAVAYA INC·Filed 2015·Granted May 1, 2018·29 cites·16 claims
- 1597US9648479B2Determination by PSAPs of caller location based on the WiFi hot spots detected and reported by the caller's device(s)AVAYA INC·Filed 2014·Granted May 9, 2017·36 cites·21 claims
- 1697US9640998B2AC power over EthernetAVAYA INC·Filed 2013·Granted May 2, 2017·69 cites·20 claims
- 1797US9634911B2Communication device event capturesAVAYA INC·Filed 2013·Granted Apr 25, 2017·62 cites·20 claims
- 1897US8000989B1Using true value in routing work items to resourcesAVAYA INC·Filed 2004·Granted Aug 16, 2011·287 cites·16 claims
- 1997US8000453B2Personal virtual assistantAVAYA INC·Filed 2008·Granted Aug 16, 2011·440 cites·15 claims
- 2097US7920158B1Individual participant identification in shared video resourcesAVAYA INC·Filed 2006·Granted Apr 5, 2011·85 cites·36 claims
- 2197US7873074B1Adaptive selection of bandwidth parameters to meet a service provider pricing modelAVAYA INC·Filed 2006·Granted Jan 18, 2011·204 cites·19 claims
- 2297US7843819B1Protocol for wireless multi-channel access controlAVAYA INC·Filed 2006·Granted Nov 30, 2010·65 cites·19 claims
- 2397US7843486B1Selective muting for conference call participantsAVAYA INC·Filed 2006·Granted Nov 30, 2010·101 cites·29 claims
- 2497US7761573B2Seamless live migration of virtual machines across optical networksAVAYA INC·Filed 2006·Granted Jul 20, 2010·155 cites·20 claims
- 2597US7734032B1Contact center and method for tracking and acting on one and done customer contactsAVAYA INC·Filed 2004·Granted Jun 8, 2010·265 cites·38 claims
- 2697US7684333B1Reliable quality of service (QoS) provisioning using adaptive class-based contention periodsAVAYA INC·Filed 2005·Granted Mar 23, 2010·91 cites·20 claims
- 2797US7538685B1Use of auditory feedback and audio queues in the realization of a personal virtual assistantAVAYA INC·Filed 2006·Granted May 26, 2009·267 cites·24 claims
- 2896US10032137B2Communication systems for multi-source robot controlAVAYA INC·Filed 2016·Granted Jul 24, 2018·13 cites·20 claims
- 2996US9794514B1Positional sensitive interaction functionalityAVAYA INC·Filed 2016·Granted Oct 17, 2017·21 cites·20 claims
- 3096US8050665B1Alert reminder trigger by motion-detectorAVAYA INC·Filed 2006·Granted Nov 1, 2011·63 cites·10 claims
- 3196US7936863B2Method and apparatus for providing communication tasks in a workflowAVAYA INC·Filed 2004·Granted May 3, 2011·195 cites·20 claims
- 3296US7886272B1Prioritize code for testing to improve code coverage of complex softwareAVAYA INC·Filed 2006·Granted Feb 8, 2011·110 cites·23 claims
- 3396US7881322B1Power-saving mechanism for periodic traffic streams in wireless local-area networksAVAYA INC·Filed 2005·Granted Feb 1, 2011·44 cites·17 claims
- 3496US7861226B1Constraint solver to code based test data generation for improving software reliability and securityAVAYA INC·Filed 2006·Granted Dec 28, 2010·170 cites·18 claims
- 3596US7787609B1Prioritized service delivery based on presence and availability of interruptible enterprise resources with skillsAVAYA INC·Filed 2005·Granted Aug 31, 2010·138 cites·22 claims
- 3696US7773536B2Method and apparatus for the assessment and optimization of network trafficAVAYA INC·Filed 2007·Granted Aug 10, 2010·53 cites·47 claims
- 3796US7643414B1WAN keeper efficient bandwidth managementAVAYA INC·Filed 2004·Granted Jan 5, 2010·192 cites·39 claims
- 3896US7536437B2Presence tracking and name space interconnection techniquesAVAYA INC·Filed 2003·Granted May 19, 2009·196 cites·15 claims
- 3996US7474741B2Messaging advise in presence-aware networksAVAYA INC·Filed 2003·Granted Jan 6, 2009·126 cites·59 claims
- 4096US6690788B1Integrated work management engine for customer care in a communication systemAVAYA INC·Filed 2000·Granted Feb 10, 2004·258 cites·24 claims
- 4195US11019000B2System and method for email management through detection and analysis of dynamically variable behavior and activity patternsAVAYA INC·Filed 2020·Granted May 25, 2021·4 cites·20 claims
- 4295US9716791B1Systems and methods for detecting and reducing fraud in a contact centerAVAYA INC·Filed 2016·Granted Jul 25, 2017·31 cites·20 claims
- 4395US9413890B2Systems and methods for monitoring and prioritizing metrics with dynamic work issue reassignmentAVAYA INC·Filed 2014·Granted Aug 9, 2016·73 cites·20 claims
- 4495USD639266SPhoneAVAYA INC·Filed 2010·Granted Jun 7, 2011·111 cites·1 claims
- 4595US7945898B1Handling loops in programs and examining feasible software behavior for detecting malicious codeAVAYA INC·Filed 2006·Granted May 17, 2011·73 cites·19 claims
- 4695US7886287B1Method and apparatus for hot updating of running processesAVAYA INC·Filed 2003·Granted Feb 8, 2011·185 cites·6 claims
- 4795US7847686B1Location-and direction-enhanced automatic reminders of appointmentsAVAYA INC·Filed 2006·Granted Dec 7, 2010·66 cites·8 claims
- 4895US7746997B2Interactive telephony trainer and exerciserAVAYA INC·Filed 2005·Granted Jun 29, 2010·28 cites·27 claims
- 4995US7689426B2Method and apparatus for distributed interactive voice processingAVAYA INC·Filed 2007·Granted Mar 30, 2010·36 cites·12 claims
- 5095US7660591B1Propagation loss model based indoor wireless location of stationsAVAYA INC·Filed 2005·Granted Feb 9, 2010·39 cites·24 claims
Showing the top 50 of 1,646 patent records by PatentIndex Score.
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