Assignee
BUSHEY ROBERT R
US·15 granted patents·99 citations·filing 2004–2012
Top patents by PatentIndex Score
15 records- 0191US8503662B2System and method for speech-enabled call routingBUSHEY ROBERT R·Filed 2010·Granted Aug 6, 2013·12 cites·20 claims
- 0291US8401851B2System and method for targeted tuning of a speech recognition systemBUSHEY ROBERT R·Filed 2009·Granted Mar 19, 2013·20 cites·20 claims
- 0390US8131524B2Method and system for automating the creation of customer-centric interfacesBUSHEY ROBERT R·Filed 2008·Granted Mar 6, 2012·17 cites·20 claims
- 0489US8295469B2System and method of determining call treatment of repeat callsBUSHEY ROBERT R·Filed 2009·Granted Oct 23, 2012·12 cites·20 claims
- 0584US8503641B2System and method of automated order status retrievalBUSHEY ROBERT R·Filed 2005·Granted Aug 6, 2013·7 cites·20 claims
- 0684US8306192B2System and method for processing speechBUSHEY ROBERT R·Filed 2010·Granted Nov 6, 2012·7 cites·20 claims
- 0782US8280030B2Call routing system and method of using the sameBUSHEY ROBERT R·Filed 2009·Granted Oct 2, 2012·6 cites·20 claims
- 0879US8103961B2Method for integrating user models to interface designBUSHEY ROBERT R·Filed 2010·Granted Jan 24, 2012·2 cites·20 claims
- 0978US8315360B2Method for designing an automated speech recognition (ASR) interface for a customer call centerBUSHEY ROBERT R·Filed 2008·Granted Nov 20, 2012·7 cites·20 claims
- 1065US8325884B2Method, system and software for implementing an automated call routing application in a speech enabled call center environmentBUSHEY ROBERT R·Filed 2009·Granted Dec 4, 2012·2 cites·18 claims
- 1159US8280013B2System, method and software for a speech-enabled call routing application using an action-object matrixBUSHEY ROBERT R·Filed 2008·Granted Oct 2, 2012·1 cites·15 claims
- 1256US8879714B2System and method of determining call treatment of repeat callsBUSHEY ROBERT R·Filed 2012·Granted Nov 4, 2014·0 cites·20 claims
- 1356US8619966B2Call routing system and method of using the sameBUSHEY ROBERT R·Filed 2012·Granted Dec 31, 2013·0 cites·20 claims
- 1456US8527277B2System and method for managing recognition errors in a multiple dialog state environmentBUSHEY ROBERT R·Filed 2004·Granted Sep 3, 2013·5 cites·17 claims
- 1556US8117030B2System and method for analysis and adjustment of speech-enabled systemsBUSHEY ROBERT R·Filed 2006·Granted Feb 14, 2012·1 cites·17 claims
Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →