Assignee
CONVERGYS CUSTOMER MAN DELAWARE LLC
US·9 granted patents·1 pending application·117 citations·filing 2007–2015
Top patents by PatentIndex Score
10 records- 0193US8379830B1System and method for automated customer service with contingent live interactionCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2007·Granted Feb 19, 2013·60 cites·19 claims
- 0292US8738384B1Method and system for creating natural language understanding grammarsCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2012·Granted May 27, 2014·37 cites·10 claims
- 0387US9549065B1System and method for automated customer service with contingent live interactionCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2012·Granted Jan 17, 2017·12 cites·4 claims
- 0482US9406075B1System and method for improving tuning using user provided satisfaction scoresCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2013·Granted Aug 2, 2016·6 cites·16 claims
- 0566US8638906B1Automated application testingCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2012·Granted Jan 28, 2014·2 cites·14 claims
- 0657US8918342B1System for closed loop decisionmaking in an automated care systemCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2013·Granted Dec 23, 2014·0 cites·14 claims
- 0755US10055744B2System for closed loop decisionmaking in an automated care systemCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2014·Granted Aug 21, 2018·0 cites·16 claims
- 0848US8687793B2System and method for automatic selection of interfacesCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2013·Granted Apr 1, 2014·0 cites·8 claims
- 0945US2016103560A1Method and system for training users to utilize multimodal user interfacesCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2015·Application pending·0 cites
- 1037US9414209B2Automatic delivery of messagesCONVERGYS CUSTOMER MAN DELAWARE LLC·Filed 2015·Granted Aug 9, 2016·0 cites·10 claims
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Counts cover granted patents and pending applications in the PatentIndex corpus. How scoring works →