Assignee
CORDELL JEFFREY WILLIAM
US·13 granted patents·139 citations·filing 2006–2012
Top patents by PatentIndex Score
13 records- 0193US8687791B1System, method, and computer readable medium for routing an agent to a preferred communications platformCORDELL JEFFREY WILLIAM·Filed 2006·Granted Apr 1, 2014·26 cites·22 claims
- 0293US8667072B1Method and apparatus of providing live support service in a notification systemCORDELL JEFFREY WILLIAM·Filed 2011·Granted Mar 4, 2014·15 cites·18 claims
- 0391US8079066B1Multi-domain login and messagingCORDELL JEFFREY WILLIAM·Filed 2007·Granted Dec 13, 2011·35 cites·19 claims
- 0488US8559618B1Contact center call routing by agent attributeCORDELL JEFFREY WILLIAM·Filed 2006·Granted Oct 15, 2013·14 cites·19 claims
- 0587US9959556B1Method and apparatus of providing video data notifications to user devicesCORDELL JEFFREY WILLIAM·Filed 2011·Granted May 1, 2018·16 cites·17 claims
- 0684US8681964B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2012·Granted Mar 25, 2014·5 cites·11 claims
- 0783US8615791B1Multi-domain login and messagingCORDELL JEFFREY WILLIAM·Filed 2011·Granted Dec 24, 2013·8 cites·20 claims
- 0883US8462934B1System, method, and computer readable medium for routing an agent to a preferred communications platform in order to receive a customer callCORDELL JEFFREY WILLIAM·Filed 2010·Granted Jun 11, 2013·5 cites·18 claims
- 0972US8595648B1Script logic graphical mappingCORDELL JEFFREY WILLIAM·Filed 2006·Granted Nov 26, 2013·6 cites·17 claims
- 1071US8582742B1Performing automated event services to registered end usersCORDELL JEFFREY WILLIAM·Filed 2009·Granted Nov 12, 2013·2 cites·20 claims
- 1168US9503578B1Script logic viewingCORDELL JEFFREY WILLIAM·Filed 2006·Granted Nov 22, 2016·2 cites·16 claims
- 1268US9258181B1Managing agent login to multiple conference call bridgesCORDELL JEFFREY WILLIAM·Filed 2007·Granted Feb 9, 2016·4 cites·18 claims
- 1363US8644492B1Real time feedback of script logicCORDELL JEFFREY WILLIAM·Filed 2006·Granted Feb 4, 2014·1 cites·17 claims
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