Assignee
COUGHLAN MARC WILLIAM JOSEPH
AU·4 granted patents·42 citations·filing 2006–2008
Top patents by PatentIndex Score
4 records- 0188US8165282B1Exploiting facial characteristics for improved agent selectionCOUGHLAN MARC WILLIAM JOSEPH·Filed 2006·Granted Apr 24, 2012·18 cites·11 claims
- 0283US8498403B1Method and apparatus for managing training of call center agentsCOUGHLAN MARC WILLIAM JOSEPH·Filed 2008·Granted Jul 30, 2013·10 cites·18 claims
- 0376US8229145B2Method and apparatus for configuring a handheld audio device using ear biometricsCOUGHLAN MARC WILLIAM JOSEPH·Filed 2007·Granted Jul 24, 2012·11 cites·16 claims
- 0470US8532285B2Method and apparatus for call control using motion and position informationCOUGHLAN MARC WILLIAM JOSEPH·Filed 2007·Granted Sep 10, 2013·3 cites·21 claims
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