Assignee
MCCORMACK TONY
IE·7 granted patents·1 pending application·21 citations·filing 2001–2011
Top patents by PatentIndex Score
8 records- 0185US8180044B1Semantic contact center managementMCCORMACK TONY·Filed 2006·Granted May 15, 2012·13 cites·11 claims
- 0283US8806356B2Collaboration management tools for contact centersMCCORMACK TONY·Filed 2011·Granted Aug 12, 2014·5 cites·16 claims
- 0369US8934477B2Routing of web-based contactsMCCORMACK TONY·Filed 2009·Granted Jan 13, 2015·3 cites·24 claims
- 0458US2011283000A1Management of Queues in Contact CentresMCCORMACK TONY·Filed 2011·Application pending·0 cites
- 0550US8929533B2Peer to peer contact centerMCCORMACK TONY·Filed 2006·Granted Jan 6, 2015·0 cites·19 claims
- 0650US8923501B2Method and system for managing contacts in a contact centerMCCORMACK TONY·Filed 2011·Granted Dec 30, 2014·0 cites·28 claims
- 0748US9015322B2Access to resources in a virtual environmentMCCORMACK TONY·Filed 2008·Granted Apr 21, 2015·0 cites·19 claims
- 0841US8402088B2Establishing telephone calls at a specified future time using a URI and a web-based telephony applicationMCCORMACK TONY·Filed 2001·Granted Mar 19, 2013·0 cites·14 claims
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