Assignee
PORTMAN LEON
IL·8 granted patents·2 pending applications·64 citations·filing 2007–2011
Top patents by PatentIndex Score
10 records- 0191US8531501B2System and method for assisting an agent in a contact centerPORTMAN LEON·Filed 2011·Granted Sep 10, 2013·43 cites·20 claims
- 0280US8320536B2Method and system for centralized recording in a distributed environmentPORTMAN LEON·Filed 2008·Granted Nov 27, 2012·12 cites·10 claims
- 0371US8693998B2System and method for managing a customer service sessionPORTMAN LEON·Filed 2011·Granted Apr 8, 2014·4 cites·20 claims
- 0469US8199896B2Session board controller based post call routing for customer feedback applicationPORTMAN LEON·Filed 2008·Granted Jun 12, 2012·4 cites·13 claims
- 0553US9258134B2System and method for recording communication interaction over a mobile devicePORTMAN LEON·Filed 2010·Granted Feb 9, 2016·1 cites·14 claims
- 0651US8094787B2Method and system for utilizing information for efficient recording solutions in a complex multi-media recording environmentPORTMAN LEON·Filed 2008·Granted Jan 10, 2012·0 cites·12 claims
- 0748US8743867B2System and method for transferring interaction metadata messages over communication servicesPORTMAN LEON·Filed 2007·Granted Jun 3, 2014·0 cites·19 claims
- 0848US2010174992A1System and method for screen recordingPORTMAN LEON·Filed 2009·Application pending·0 cites
- 0946US8233595B2System and method for forwarding a session based on a recording capacityPORTMAN LEON·Filed 2007·Granted Jul 31, 2012·0 cites·26 claims
- 1044US2010064215A1System and method for screen recordingPORTMAN LEON·Filed 2008·Application pending·0 cites
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