Assignee
SATMAP INT HOLDINGS LTD
BM·6 granted patents·745 citations·filing 2013–2015
Top patents by PatentIndex Score
6 records- 0199US9300802B1Techniques for behavioral pairing in a contact center systemSATMAP INT HOLDINGS LTD·Filed 2015·Granted Mar 29, 2016·227 cites·20 claims
- 0299US9277055B2Call mapping systems and methods using variance algorithm (VA) and/or distribution compensationSATMAP INT HOLDINGS LTD·Filed 2014·Granted Mar 1, 2016·168 cites·32 claims
- 0399US9215323B2Selective mapping of callers in a call center routing systemSATMAP INT HOLDINGS LTD·Filed 2014·Granted Dec 15, 2015·144 cites·20 claims
- 0499US8929537B2Call mapping systems and methods using variance algorithm (VA) and/or distribution compensationSATMAP INT HOLDINGS LTD·Filed 2013·Granted Jan 6, 2015·195 cites·29 claims
- 0590US9288325B2Systems and methods for routing callers to an agent in a contact centerSATMAP INT HOLDINGS LTD·Filed 2015·Granted Mar 15, 2016·6 cites·17 claims
- 0688US9288326B2Systems and methods for routing a contact to an agent in a contact centerSATMAP INT HOLDINGS LTD·Filed 2015·Granted Mar 15, 2016·5 cites·20 claims
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