Inventor
EADES NEIL
GB6 patents
Patents
6 patentsUS10652392B1May 12, 2020
System and method of automated routing and guidance based on continuous customer and customer service representative feedback
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US11972017B2Apr 30, 2024
System and method of automated determination of use of sensitive information and corrective action for improper use
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US10367939B2Jul 30, 2019
IVR recording preview system and method
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US9986090B1May 29, 2018
IVR recording preview system and method
VERINT AMERICAS INC3 citations68
US12265648B2Apr 1, 2025
System and method of automated determination of use of sensitive information and corrective action for improper use
VERINT AMERICAS INC0 citations60
US12499881B2Dec 16, 2025
System and method for generating wrap up information
VERINT AMERICAS INC0 citations48