Inventor
TALUPUR MADHU
US5 patents
Patents
5 patentsUS11122165B1Sep 14, 2021
Systems and methods for customer service agent-guided chat session digital assistant
VERIZON PATENT & LICENSING INC17 citations90
US9622024B1Apr 11, 2017
Management and beacon services of a beacon system
VERIZON PATENT & LICENSING INC9 citations79
US10033582B2Jul 24, 2018
Management and beacon services of a beacon system
VERIZON PATENT & LICENSING INC2 citations68
US11647117B2May 9, 2023
Systems and methods for customer service agent-guided chat session digital assistant
VERIZON PATENT & LICENSING INC0 citations58
US11956385B2Apr 9, 2024
Systems and methods for utilizing a machine learning model to determine an intent of a voice customer in real time
VERIZON PATENT & LICENSING INC1 citations55