Inventor
Boutcher James
US12 patents
⚠️ This page may combine multiple inventors who share the name “Boutcher James”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
LANGUAGE LINE SERVICES INC
11 patentsUS10972606B1Apr 6, 2021
Testing configuration for assessing user-agent communication
LANGUAGE LINE SERVICES INC2 citations69
US10958788B1Mar 23, 2021
Third-party outdial process for establishing a language interpretation session
LANGUAGE LINE SERVICES INC2 citations69
US12499331B2Dec 16, 2025
Computer-implemented method for connecting a user to a mobile telephone-based language interpretation session
LANGUAGE LINE SERVICES INC0 citations50
US11205182B2Dec 21, 2021
Resiliency configuration for a cloud-based contact center system
LANGUAGE LINE SERVICES INC0 citations50
US11100928B2Aug 24, 2021
Configuration for simulating an interactive voice response system for language interpretation
LANGUAGE LINE SERVICES INC0 citations50
US11082560B2Aug 3, 2021
Configuration for transitioning a communication from an automated system to a simulated live customer agent
LANGUAGE LINE SERVICES INC0 citations50
US11003853B2May 11, 2021
Language identification system for live language interpretation via a computing device
LANGUAGE LINE SERVICES INC0 citations50
US9961203B2May 1, 2018
Quality assurance configuration for remote agent communication
LANGUAGE LINE SERVICES INC1 citations50
US10885284B2Jan 5, 2021
Monitoring and management configuration for agent activity
LANGUAGE LINE SERVICES INC0 citations48
US10083173B2Sep 25, 2018
Artificial intelligence based language interpretation system
LANGUAGE LINE SERVICES INC0 citations39
US9805030B2Oct 31, 2017
Configuration for dynamically displaying language interpretation/translation modalities
LANGUAGE LINE SERVICES INC0 citations39