Inventor

BEILIS DAVID

CA19 patents

⚠️ This page may combine multiple inventors who share the name “BEILIS DAVID”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

BEILIS DAVID

GENESYS TELECOMMUNICATIONS LABORATORIES INC

Graphical user interface for configuring contact center routing strategies

Graphical user interface with contact center performance visualizer

Graphical user interface for monitoring and visualizing contact center routing strategies

System and method for anticipating and preloading data in a customer contact center

System and method for anticipating user interaction in a customer contact center

Graphical user interface for configuring contact center routing strategies

System and method for dynamic call diversion

System and method for intelligent task management and routing based on physiological sensor input data

Method for simulating screen sharing for multiple applications running concurrently on a mobile platform

Technique to authenticate in a mobile application using near-field communication

System and method for dynamic call diversion

Method for simulating screen sharing for multiple applications running concurrently on a mobile platform

System and method for managing contact center system

CAPITAL ONE SERVICES LLC

Real-time anomaly determination using integrated probabilistic system

Real-time anomaly determination using integrated probabilistic system

Systems and methods for providing user emotion information to a customer service provider

BEILIS DAVID

Technique to authenticate in a mobile application using near-field communication

Method for simulating screen sharing for multiple applications running concurrently on a mobile platform

SURTY AARON S

Hands-free voice/video session initiation using face detection