Inventor
COLEVAS ALEXANDRA
US27 patents
Patents
27 patentsUS10664842B1May 26, 2020
Systems for detecting biometric response to attempts at coercion
CAPITAL ONE SERVICES LLC40 citations97
US10490191B1Nov 26, 2019
Interacting with a user device to provide automated testing of a customer service representative
CAPITAL ONE SERVICES LLC21 citations94
US10477025B1Nov 12, 2019
Utilizing machine learning with call histories to determine support queue positions for support calls
CAPITAL ONE SERVICES LLC12 citations84
US10468014B1Nov 5, 2019
Updating a speech generation setting based on user speech
CAPITAL ONE SERVICES LLC11 citations84
US10425533B1Sep 24, 2019
Interacting with an interactive voice response system device or agent device of an organization
CAPITAL ONE SERVICES LLC13 citations84
US10410056B1Sep 10, 2019
Computer vision based asset evaluation
CAPITAL ONE SERVICES LLC7 citations83
US11356560B2Jun 7, 2022
Utilizing machine learning with call histories to determine support queue positions for support calls
CAPITAL ONE SERVICES LLC1 citations73
US11295722B2Apr 5, 2022
Updating a speech generation setting based on user speech
CAPITAL ONE SERVICES LLC3 citations73
US11011173B2May 18, 2021
Interacting with a user device to provide automated testing of a customer service representative
CAPITAL ONE SERVICES LLC3 citations73
US10931822B2Feb 23, 2021
Interacting with an interactive voice response system device or agent device of an organization
CAPITAL ONE SERVICES LLC1 citations73
US10904387B2Jan 26, 2021
Utilizing machine learning with call histories to determine support queue positions for support calls
CAPITAL ONE SERVICES LLC2 citations73
US10679607B1Jun 9, 2020
Updating a speech generation setting based on user speech
CAPITAL ONE SERVICES LLC1 citations73
US10419607B1Sep 17, 2019
Identifying a media item to present to a user device via a communication session
CAPITAL ONE SERVICES LLC3 citations73
US10915752B2Feb 9, 2021
Computer vision based asset evaluation
CAPITAL ONE SERVICES LLC1 citations72
US12493883B2Dec 9, 2025
Systems for detecting biometric response to attempts at coercion
CAPITAL ONE SERVICES LLC0 citations62
US12236677B2Feb 25, 2025
Computer vision based asset evaluation
CAPITAL ONE SERVICES LLC0 citations62
US11790910B2Oct 17, 2023
Interacting with a user device to provide automated testing of a customer service representative
CAPITAL ONE SERVICES LLC0 citations62
US11727408B2Aug 15, 2023
Systems for detecting biometric response to attempts at coercion
CAPITAL ONE SERVICES LLC0 citations62
US11709579B2Jul 25, 2023
Systems and methods for customized navigation menus
CAPITAL ONE SERVICES LLC0 citations62
US11682092B2Jun 20, 2023
Updating a document based on transaction analysis
CAPITAL ONE SERVICES LLC0 citations62
US11677877B2Jun 13, 2023
Utilizing machine learning with call histories to determine support queue positions for support calls
CAPITAL ONE SERVICES LLC0 citations62
US11546469B2Jan 3, 2023
Interacting with an interactive voice response system device or agent device of an organization
CAPITAL ONE SERVICES LLC0 citations62
US11113693B2Sep 7, 2021
Systems for detecting biometric response to attempts at coercion
CAPITAL ONE SERVICES LLC0 citations62
US10984495B2Apr 20, 2021
Updating a document based on transaction analysis
CAPITAL ONE SERVICES LLC1 citations62
US10873662B2Dec 22, 2020
Identifying a media item to present to a user device via a communication session
CAPITAL ONE SERVICES LLC0 citations52
US10838591B2Nov 17, 2020
Systems and methods for customized navigation menus
CAPITAL ONE SERVICES LLC0 citations52
US10616410B1Apr 7, 2020
Identifying a media item to present to a user device via a communication session
CAPITAL ONE SERVICES LLC0 citations52