Inventor
NEWNHAM LEONARD MICHAEL
GB20 patents
⚠️ This page may combine multiple inventors who share the name “NEWNHAM LEONARD MICHAEL”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
NICE LTD
10 patentsUS11451668B2Sep 20, 2022
Customer journey management
NICE LTD3 citations83
US11019210B2May 25, 2021
Customer journey management
NICE LTD3 citations83
US10715667B2Jul 14, 2020
Customer journey management
NICE LTD3 citations83
US10567585B2Feb 18, 2020
Customer journey management
NICE LTD3 citations83
US10404860B2Sep 3, 2019
Customer journey management
NICE LTD3 citations83
US10270912B2Apr 23, 2019
Customer journey management
NICE LTD4 citations83
US10142475B2Nov 27, 2018
Customer journey management
NICE LTD3 citations83
US9986094B2May 29, 2018
Customer journey management
NICE LTD5 citations83
US9961202B2May 1, 2018
Automated call classification
NICE LTD8 citations77
US10360574B2Jul 23, 2019
Systems and methods for response rate determination and offer selection
NICE LTD1 citations62
NICE SYSTEMS TECHNOLOGIES UK LTD
4 patentsUS9367820B2Jun 14, 2016
Online temporal difference learning from incomplete customer interaction histories
NICE SYSTEMS TECHNOLOGIES UK LTD7 citations82
US8924318B2Dec 30, 2014
Online asynchronous reinforcement learning from concurrent customer histories
NICE SYSTEMS TECHNOLOGIES UK LTD9 citations82
US8914314B2Dec 16, 2014
Online temporal difference learning from incomplete customer interaction histories
NICE SYSTEMS TECHNOLOGIES UK LTD9 citations82
US8909590B2Dec 9, 2014
Online asynchronous reinforcement learning from concurrent customer histories
NICE SYSTEMS TECHNOLOGIES UK LTD13 citations82
NEWNHAM LEONARD MICHAEL
3 patentsUS8620840B2Dec 31, 2013
Distributed scalable incrementally updated models in decisioning systems
NEWNHAM LEONARD MICHAEL21 citations90
US9076156B2Jul 7, 2015
Real-time adaptive binning through partition modification
NEWNHAM LEONARD MICHAEL7 citations82
US8909644B2Dec 9, 2014
Real-time adaptive binning
NEWNHAM LEONARD MICHAEL1 citations50