Inventor
BONDARENKO OLEG
US30 patents
⚠️ This page may combine multiple inventors who share the name “BONDARENKO OLEG”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
GENESYS TELECOMM LAB INC
19 patentsUS6408064B1Jun 18, 2002
Method and apparatus for enabling full interactive monitoring of calls to and from a call-in center
GENESYS TELECOMM LAB INC154 citations99
US6389028B1May 14, 2002
Method and apparatus for providing estimated response-wait-time displays for data network-based inquiries to a communication center
GENESYS TELECOMM LAB INC212 citations99
US6047060AApr 4, 2000
Method and apparatus for enabling full interactive monitoring of calls to and from a call-in center
GENESYS TELECOMM LAB INC128 citations99
US6263066B1Jul 17, 2001
Multimedia managing and prioritized queuing system integrated with intelligent routing capability
GENESYS TELECOMM LAB INC183 citations98
US5960073ASep 28, 1999
Method and apparatus for providing an interactive home agent with access to call center functionality and resources
GENESYS TELECOMM LAB INC332 citations98
US6434231B2Aug 13, 2002
Virtualized computer telephony integrated link for enhanced functionality in call centers
GENESYS TELECOMM LAB INC85 citations97
US6560328B1May 6, 2003
Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality
GENESYS TELECOMM LAB INC215 citations96
US6480600B1Nov 12, 2002
Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
GENESYS TELECOMM LAB INC64 citations96
US6198739B1Mar 6, 2001
Voice extensions in a call-in center employing virtual restructuring for computer telephony integrated functionality
GENESYS TELECOMM LAB INC76 citations96
US7031442B1Apr 18, 2006
Methods and apparatus for personal routing in computer-simulated telephony
GENESYS TELECOMM LAB INC56 citations93
US7903807B2Mar 8, 2011
Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
GENESYS TELECOMM LAB INC29 citations92
US7668171B2Feb 23, 2010
Method and apparatus for providing estimated response-wait-time displays for data network-based inquiries to a communication center
GENESYS TELECOMM LAB INC13 citations92
US6724764B2Apr 20, 2004
Method and apparatus for providing estimated response-wait-time displays for data network-based inquiries to a communication center
GENESYS TELECOMM LAB INC18 citations92
US6359981B1Mar 19, 2002
Virtualized computer telephony integrated link for enhanced functionality in call centers
GENESYS TELECOMM LAB INC29 citations92
US5940495AAug 17, 1999
Virtualized computer telephony integrated link for enhanced functionality
GENESYS TELECOMM LAB INC47 citations92
US7372956B1May 13, 2008
Method and apparatus for providing an interactive home agent with access to call center functionality and resources
GENESYS TELECOMM LAB INC23 citations91
US6018578AJan 25, 2000
Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality
GENESYS TELECOMM LAB INC48 citations91
US8358769B2Jan 22, 2013
Personal desktop router
GENESYS TELECOMM LAB INC21 citations90
US7558383B2Jul 7, 2009
Initial routing of internet-protocol network telephone calls
GENESYS TELECOMM LAB INC31 citations90
HALLIBURTON ENERGY SERVICES INC
7 patentsUS10459011B2Oct 29, 2019
Method for multiplexing wheatstone bridge measurements
HALLIBURTON ENERGY SERVICES INC0 citations52
US10087742B2Oct 2, 2018
Fixture and tool for use in facilitating communication between tool and equipment
HALLIBURTON ENERGY SERVICES INC0 citations52
US10060223B2Aug 28, 2018
Endothermic heat sink for downhole tools
HALLIBURTON ENERGY SERVICES INC0 citations52
US10301929B2May 28, 2019
System and method for leak detection
HALLIBURTON ENERGY SERVICES INC0 citations45
US9847286B2Dec 19, 2017
High-temperature cycling BGA packaging
HALLIBURTON ENERGY SERVICES INC0 citations42
US10401533B2Sep 3, 2019
Electromagnetic sensing apparatus for borehole acoustics
HALLIBURTON ENERGY SERVICES INC0 citations41
US10337320B2Jul 2, 2019
Method and systems for capturing data for physical states associated with perforating string
HALLIBURTON ENERGY SERVICES INC0 citations41