Inventor

ELBERSE ARIK

IE7 patents

⚠️ This page may combine multiple inventors who share the name “ELBERSE ARIK”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

NORTEL NETWORKS LTD

2 patents

US7225232B2May 29, 2007

Using existing web-based information to generate responses to user queries

NORTEL NETWORKS LTD250 citations96

US7613824B1Nov 3, 2009

Method of using a web-browser to pass information from a first web-entity to one of a plurality of second web-entities

NORTEL NETWORKS LTD6 citations51

HESSION PATRICK

2 patents

US8224922B1Jul 17, 2012

Work flow engine for controlling delivery of media treatments to customer contacts

HESSION PATRICK3 citations57

US9247070B2Jan 26, 2016

Method of operating a contact center

HESSION PATRICK1 citations49

ELBERSE ARIK

1 patent

US8756326B1Jun 17, 2014

Using interactive communication session cookies in web sessions

ELBERSE ARIK61 citations94

AVAYA INC

1 patent

US7769161B1Aug 3, 2010

Contact center

AVAYA INC38 citations92

MCCORMACK TONY

1 patent

US8929533B2Jan 6, 2015

Peer to peer contact center

MCCORMACK TONY0 citations51