Inventor
WEI SINING
CN5 patents
Patents
5 patentsUS9628519B2Apr 18, 2017
Call processing method and control apparatus, automatic call distribution apparatus, and agent terminal
HUAWEI TECH CO LTD5 citations81
US9344571B2May 17, 2016
Call processing method and control apparatus, automatic call distribution apparatus, and agent terminal
HUAWEI TECH CO LTD5 citations81
US10097590B2Oct 9, 2018
Call processing method and control apparatus, automatic call distribution apparatus, and agent terminal
HUAWEI TECH CO LTD2 citations70
US10601878B2Mar 24, 2020
Call processing method and control apparatus, automatic call distribution apparatus, and agent terminal
HUAWEI TECH CO LTD0 citations49
US12464089B2Nov 4, 2025
Information processing method, device, system, storage medium, and computer program product
HUAWEI TECH CO LTD0 citations45