P

Inventor

ALJANE ALI

US10 patents
⚠️ This page may combine multiple inventors who share the name “ALJANE ALI”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

ORACLE INT CORP

3 patents
US7962644B1Jun 14, 2011

Systems and methods for handling a plurality of communications

ORACLE INT CORP297 citations97
US8346942B2Jan 1, 2013

Call centers for providing customer services in a telecommunications network

ORACLE INT CORP19 citations90
US7568038B1Jul 28, 2009

Call centers for providing customer services in a telecommunications network

ORACLE INT CORP23 citations90

MARGULIES EDWIN KENNETH

2 patents
US8583466B2Nov 12, 2013

System and method for routing workflow items based on workflow templates in a call center

MARGULIES EDWIN KENNETH46 citations90
US8885812B2Nov 11, 2014

Dynamic customer satisfaction routing

MARGULIES EDWIN KENNETH20 citations89

OPHIO SOFTWARE INC

2 patents
US10181106B2Jan 15, 2019

Methods for processing information associated with sales force management, customer relationship management and professional services management systems

OPHIO SOFTWARE INC4 citations63
US9959513B2May 1, 2018

Systems and methods involving features of sales force processing and/or productivity

OPHIO SOFTWARE INC2 citations63

TELEPHONY WORK

1 patent
US6697858B1Feb 24, 2004

Call center

TELEPHONY WORK406 citations96

ORACLE SYTEMS CORP

1 patent
US7366293B2Apr 29, 2008

Call center administration manager

ORACLE SYTEMS CORP25 citations87

EZERZER RAN

1 patent
US8549107B2Oct 1, 2013

Systems and methods for handling a plurality of communications for different companies

EZERZER RAN3 citations55