Inventor

BORODOW ELI BEN

US7 patents

⚠️ This page may combine multiple inventors who share the name “BORODOW ELI BEN”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

TELEPHONY WORK

2 patents

US7039176B2May 2, 2006

Call center administration manager with rules-based routing prioritization

TELEPHONY WORK154 citations97

US6697858B1Feb 24, 2004

Call center

TELEPHONY WORK406 citations96

MARGULIES EDWIN KENNETH

2 patents

US8583466B2Nov 12, 2013

System and method for routing workflow items based on workflow templates in a call center

MARGULIES EDWIN KENNETH46 citations90

US8885812B2Nov 11, 2014

Dynamic customer satisfaction routing

MARGULIES EDWIN KENNETH20 citations89

ORACLE INT CORP

2 patents

US8346942B2Jan 1, 2013

Call centers for providing customer services in a telecommunications network

ORACLE INT CORP19 citations90

US7568038B1Jul 28, 2009

Call centers for providing customer services in a telecommunications network

ORACLE INT CORP23 citations90

ORACLE SYTEMS CORP

1 patent

US7366293B2Apr 29, 2008

Call center administration manager

ORACLE SYTEMS CORP25 citations87