Inventor
TAPUHI TAMIR
IL13 patents
Patents
13 patentsUS10498898B2Dec 3, 2019
Systems and methods for chatbot generation
GENESYS TELECOMMUNICATIONS LABORATORIES INC29 citations93
US10186255B2Jan 22, 2019
Language model customization in speech recognition for speech analytics
GENESYS TELECOMMUNICATIONS LABORATORIES INC11 citations84
US11425254B2Aug 23, 2022
Systems and methods for chatbot generation
GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations83
US10643604B2May 5, 2020
Language model customization in speech recognition for speech analytics
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations73
US10311859B2Jun 4, 2019
Material selection for language model customization in speech recognition for speech analytics
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations73
US11425255B2Aug 23, 2022
System and method for dialogue tree generation
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US10902737B2Jan 26, 2021
System and method for automatic quality evaluation of interactions
GENESYS TELECOMMUNICATIONS LABORATORIES INC3 citations72
US10896395B2Jan 19, 2021
System and method for automatic quality management and coaching
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations72
US10455088B2Oct 22, 2019
Dialogue flow optimization and personalization
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations72
US10382623B2Aug 13, 2019
Data-driven dialogue enabled self-help systems
GENESYS TELECOMMUNICATIONS LABORATORIES INC2 citations72
US10061867B2Aug 28, 2018
System and method for interactive multi-resolution topic detection and tracking
GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations72
US11025775B2Jun 1, 2021
Dialogue flow optimization and personalization
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations61
US10515150B2Dec 24, 2019
Data driven speech enabled self-help systems and methods of operating thereof
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations40