Inventor · disambiguated record
Eric Towell
Also filed as: TOWELL ERIC
4 granted patents·17 citations·filing 2008–2013
72Inventor score
Top patents by PatentIndex Score
4 records- 0179US8422644B2Systems and methods to redirect incoming contactsFAN JAMES·Filed 2009·Granted Apr 16, 2013·6 cites·6 claims
- 0276US8838532B2Collaborative self-service contact architecture with automatic blog content mapping capabilityFAN JAMES·Filed 2008·Granted Sep 16, 2014·5 cites·17 claims
- 0374US8831184B2Systems and methods to redirect incoming contactsAT & T IP I LP·Filed 2013·Granted Sep 9, 2014·3 cites·20 claims
- 0470US8842820B2Enhanced contact center architecture to support agent resource optimizationFAN JAMES·Filed 2009·Granted Sep 23, 2014·3 cites·13 claims
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