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Inventor

KIEFHABER SARAH H

US6 patents
⚠️ This page may combine multiple inventors who share the name “KIEFHABER SARAH H”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

AVAYA INC

2 patents
US8000989B1Aug 16, 2011

Using true value in routing work items to resources

AVAYA INC287 citations98
US7734032B1Jun 8, 2010

Contact center and method for tracking and acting on one and done customer contacts

AVAYA INC265 citations98

HACKBARTH KENNETH R

2 patents
US8938063B1Jan 20, 2015

Contact center service monitoring and correcting

HACKBARTH KENNETH R142 citations94
US8811597B1Aug 19, 2014

Contact center performance prediction

HACKBARTH KENNETH R48 citations91

KIEFHABER SARAH H

1 patent
US8391463B1Mar 5, 2013

Method and apparatus for identifying related contacts

KIEFHABER SARAH H12 citations78

HILL DEBORAH

1 patent
US10375244B2Aug 6, 2019

Premises enabled mobile kiosk, using customers' mobile communication device

HILL DEBORAH0 citations30