Inventor
SAYKO SLAVA
US12 patents
⚠️ This page may combine multiple inventors who share the name “SAYKO SLAVA”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
GENESYS TELECOMM LAB INC
6 patentsUS9294515B2Mar 22, 2016
Method of controlling session initiation protocol sessions with state charts
GENESYS TELECOMM LAB INC48 citations96
US9131067B2Sep 8, 2015
System and method for out-of-band communication with contact centers
GENESYS TELECOMM LAB INC9 citations82
US9112975B2Aug 18, 2015
System and method for web-based real time communication with contact centers
GENESYS TELECOMM LAB INC12 citations82
US9143616B2Sep 22, 2015
System and method for managing traffic bursts on a per tenant basis
GENESYS TELECOMM LAB INC6 citations81
US8879712B2Nov 4, 2014
System and method for managing traffic bursts for a plurality of tenants
GENESYS TELECOMM LAB INC8 citations81
US9398158B2Jul 19, 2016
System and method for managing traffic bursts for a plurality of tenants
GENESYS TELECOMM LAB INC0 citations49
GENESYS TELECOMMUNICATIONS LABORATORIES INC
5 patentsUS9503581B2Nov 22, 2016
System and method for web-based real time communication with contact centers
GENESYS TELECOMMUNICATIONS LABORATORIES INC5 citations82
US9578174B2Feb 21, 2017
System and method for out-of-band communication with contact centers
GENESYS TELECOMMUNICATIONS LABORATORIES INC4 citations71
US10079938B2Sep 18, 2018
Dynamic management and redistribution of contact center media traffic
GENESYS TELECOMMUNICATIONS LABORATORIES INC1 citations60
US10313524B2Jun 4, 2019
System and method for web-based real time and out-of-band communications with contact centers
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51
US10165013B2Dec 25, 2018
Method of controlling session initiation protocol sessions with state charts
GENESYS TELECOMMUNICATIONS LABORATORIES INC0 citations51