Inventor · disambiguated record
Ward Whitt
Also filed as: WHITT WARD
9 granted patents·2 pending applications·562 citations·filing 1991–2005
91Inventor score
Top patents by PatentIndex Score
11 records- 0191US5719854AEfficiently providing multiple grades of service with protection against overloads in shared resourcesLUCENT TECHNOLOGIES INC·Filed 1996·Granted Feb 17, 1998·184 cites·12 claims
- 0286US6330326B1Dynamic staffing of service centers to provide substantially zero-delay serviceAT & T CORP·Filed 1998·Granted Dec 11, 2001·94 cites·18 claims
- 0385US5274644AEfficient, rate-base multiclass access controlAT & T BELL LAB·Filed 1991·Granted Dec 28, 1993·132 cites·28 claims
- 0476US6023681AMethod and apparatus for predicting queuing delaysAT & T CORP·Filed 1997·Granted Feb 8, 2000·76 cites·43 claims
- 0560US6987848B1Method for preventing overload condition in a circuit switched arrangementAT & T CORP·Filed 2001·Granted Jan 17, 2006·6 cites·41 claims
- 0651US5878026AResource sharing for book-ahead and instantaneous-request callsAT & T CORP·Filed 1996·Granted Mar 2, 1999·13 cites·8 claims
- 0749US6160818ATraffic management in packet communication networks having service priorities and employing effective bandwidthsAT & T CORP·Filed 1997·Granted Dec 12, 2000·26 cites·29 claims
- 0848US5923873AMethod for determining server staffing in management of finite server queueing systemsLUCENT TECHNOLOGIES INC·Filed 1995·Granted Jul 13, 1999·23 cites·9 claims
- 0942US5805681ASystems and methods for estimating a blocking probabilityLUCENT TECHNOLOGIES INC·Filed 1996·Granted Sep 8, 1998·8 cites·21 claims
- 1041US2006153356A1Contact-center routing based on incentives and/or agent preferencesSEATLINK INC·Filed 2005·Application pending·0 cites
- 1141US2006182258A1Contact-center routing based on games or contests involving the agentsSEATLINK INC·Filed 2005·Application pending·0 cites
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