Inventor
AKULA ARJUN R
IN3 patents
Patents
3 patentsUS10067983B2Sep 4, 2018
Analyzing tickets using discourse cues in communication logs
IBM3 citations67
US10929264B2Feb 23, 2021
Measuring effective utilization of a service practitioner for ticket resolution via a wearable device
IBM0 citations49
US10095779B2Oct 9, 2018
Structured representation and classification of noisy and unstructured tickets in service delivery
IBM1 citations47