Inventor
DESAI PRASHANT B
US15 patents
⚠️ This page may combine multiple inventors who share the name “DESAI PRASHANT B”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
DESAI PRASHANT B
6 patentsUS8718272B2May 6, 2014
Contact center routing
DESAI PRASHANT B8 citations77
US8594310B2Nov 26, 2013
Intelligent call transfer between call centers
DESAI PRASHANT B3 citations61
US8621004B2Dec 31, 2013
Method and system for transfer of calls from an IP based phone
DESAI PRASHANT B1 citations48
US8613099B2Dec 17, 2013
System for and method of dynamic extension assignment
DESAI PRASHANT B0 citations48
US8559416B2Oct 15, 2013
System for and method of information encoding
DESAI PRASHANT B0 citations46
US8848895B2Sep 30, 2014
Method and system for a call transfer
DESAI PRASHANT B1 citations45
VERIZON PATENT & LICENSING INC
4 patentsUS9020133B2Apr 28, 2015
Call occupancy management
VERIZON PATENT & LICENSING INC2 citations59
US9106755B2Aug 11, 2015
Method and system for a gateway transfer
VERIZON PATENT & LICENSING INC0 citations49
US8731172B2May 20, 2014
Method and system for trunk independent gateway transfer of calls
VERIZON PATENT & LICENSING INC0 citations49
US9247064B2Jan 26, 2016
Tiered call routing
VERIZON PATENT & LICENSING INC0 citations36