Inventor
PICKERING RICHARD
GB11 patents
⚠️ This page may combine multiple inventors who share the name “PICKERING RICHARD”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
PICKERING RICHARD
7 patentsUS8139753B2Mar 20, 2012
Method and apparatus for handling a telephone call
PICKERING RICHARD17 citations86
US8600756B2Dec 3, 2013
Handling a telephone call by voice analytics in a computer-telephony integration system
PICKERING RICHARD10 citations77
US8494150B2Jul 23, 2013
Computer-telephony integration in a service provider environment
PICKERING RICHARD0 citations50
US8538859B2Sep 17, 2013
System and method for swapping of tangible and intangible items
PICKERING RICHARD0 citations49
US8774390B2Jul 8, 2014
Method and apparatus for handling a telephone call
PICKERING RICHARD0 citations45
US10447857B2Oct 15, 2019
Method and apparatus for operating a contact center system
PICKERING RICHARD0 citations38
US9679034B2Jun 13, 2017
Method and apparatus for operating a computer-telephony system
PICKERING RICHARD0 citations33