Inventor
MORRIS ROBERT WILLIAM
US12 patents
⚠️ This page may combine multiple inventors who share the name “MORRIS ROBERT WILLIAM”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
NICE LTD
11 patentsUS11556572B2Jan 17, 2023
Systems and methods for coverage analysis of textual queries
NICE LTD7 citations83
US10269352B2Apr 23, 2019
System and method for detecting phonetically similar imposter phrases
NICE LTD7 citations78
US10630680B2Apr 21, 2020
System and method for optimizing matched voice biometric passphrases
NICE LTD3 citations72
US11587549B2Feb 21, 2023
System and method for combining phonetic and automatic speech recognition search
NICE LTD2 citations68
US11443734B2Sep 13, 2022
System and method for combining phonetic and automatic speech recognition search
NICE LTD4 citations68
US11157916B2Oct 26, 2021
Systems and methods for detecting complaint interactions
NICE LTD1 citations68
US12033163B2Jul 9, 2024
Systems and methods for detecting complaint interactions
NICE LTD0 citations58
US11687946B2Jun 27, 2023
Systems and methods for detecting complaint interactions
NICE LTD0 citations58
US11605373B2Mar 14, 2023
System and method for combining phonetic and automatic speech recognition search
NICE LTD0 citations58
US11310363B2Apr 19, 2022
Systems and methods for providing coachable events for agents
NICE LTD0 citations51
US11005994B1May 11, 2021
Systems and methods for providing coachable events for agents
NICE LTD0 citations51