Inventor
OKUNSEINDE FOLU
US8 patents
⚠️ This page may combine multiple inventors who share the name “OKUNSEINDE FOLU”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
IBM
6 patentsUS7130411B2Oct 31, 2006
Hold queue position publication
IBM48 citations92
US7095842B2Aug 22, 2006
Enabling caller controlled hold queue position adjustment
IBM50 citations92
US6959081B2Oct 25, 2005
Expert hold queue management
IBM45 citations92
US6826276B2Nov 30, 2004
Managing caller profiles across multiple call hold centers
IBM41 citations92
US7827205B2Nov 2, 2010
Bi-directional data mapping tool
IBM13 citations80
US7206977B2Apr 17, 2007
Intelligent self-configurable adapter
IBM5 citations59