Inventor
FORRESTER AUDREY
GB11 patents
⚠️ This page may combine multiple inventors who share the name “FORRESTER AUDREY”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
ACCENTURE GLOBAL SERVICES GMBH
4 patentsUS7200614B2Apr 3, 2007
Dual information system for contact center users
ACCENTURE GLOBAL SERVICES GMBH127 citations96
US7062505B2Jun 13, 2006
Content management system for the telecommunications industry
ACCENTURE GLOBAL SERVICES GMBH39 citations91
US7395499B2Jul 1, 2008
Enforcing template completion when publishing to a content management system
ACCENTURE GLOBAL SERVICES GMBH17 citations89
US7502997B2Mar 10, 2009
Ensuring completeness when publishing to a content management system
ACCENTURE GLOBAL SERVICES GMBH7 citations72
REID GREGORY S
4 patentsUS8572058B2Oct 29, 2013
Presenting linked information in a CRM system
REID GREGORY S13 citations82
US8090624B2Jan 3, 2012
Content feedback in a multiple-owner content management system
REID GREGORY S11 citations82
US8275811B2Sep 25, 2012
Communicating solution information in a knowledge management system
REID GREGORY S10 citations81
US9785906B2Oct 10, 2017
Content feedback in a multiple-owner content management system
REID GREGORY S3 citations71
BT GROUP PLC
2 patentsUS7769622B2Aug 3, 2010
System and method for capturing and publishing insight of contact center users whose performance is above a reference key performance indicator
BT GROUP PLC20 citations81
US7418403B2Aug 26, 2008
Content feedback in a multiple-owner content management system
BT GROUP PLC11 citations81