Inventor
PINARD DEBORAH L
CA21 patents
⚠️ This page may combine multiple inventors who share the name “PINARD DEBORAH L”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.
MITEL CORP
19 patentsUS5761288AJun 2, 1998
Service context sensitive features and applications
MITEL CORP145 citations99
US5625682AApr 29, 1997
Help desk improvement
MITEL CORP158 citations99
US5533110AJul 2, 1996
Human machine interface for telephone feature invocation
MITEL CORP519 citations97
US5898432AApr 27, 1999
Animated cursor
MITEL CORP83 citations96
US5638494AJun 10, 1997
Adaptive communication system
MITEL CORP117 citations96
US5703942ADec 30, 1997
Portable telephone user profiles using central computer
MITEL CORP91 citations95
US5454032ASep 26, 1995
Method of establishing communication link to one of multiple devices associated with single telephone number
MITEL CORP165 citations94
US5949873ASep 7, 1999
Method of providing centrex type operation using a PBX and a central switching office
MITEL CORP23 citations92
US5657377AAug 12, 1997
Portable telephone user profiles
MITEL CORP31 citations92
US5586169ADec 17, 1996
Method of ringing a call responsive apparatus which answered an immediately preceding incoming call
MITEL CORP31 citations92
US6075851AJun 13, 2000
Organization chart based call information routing
MITEL CORP49 citations91
US5539816AJul 23, 1996
Method of telephone signalling via data link
MITEL CORP57 citations91
US5631954AMay 20, 1997
Method and apparatus for controlling a telephone
MITEL CORP52 citations90
US5657446AAug 12, 1997
Local area communications server
MITEL CORP27 citations86
US6415020B1Jul 2, 2002
Call on-hold improvements
MITEL CORP46 citations85
US6675194B1Jan 6, 2004
Handling different communications types by using agents to implement communication goal commands
MITEL CORP13 citations82
US5491746AFeb 13, 1996
Unique ringing on a prime telephone
MITEL CORP10 citations74
US5249222ASep 28, 1993
Host remote signalling in telephone systems
MITEL CORP7 citations74
US6795969B2Sep 21, 2004
Transfer of basic knowledge to agents
MITEL CORP3 citations63