Inventor

SKIBA DAVID

US81 patents

⚠️ This page may combine multiple inventors who share the name “SKIBA DAVID”. Patents are grouped by organization below to help distinguish them — per-person disambiguation is on the roadmap.

SKIBA DAVID

AVAYA INC

Context-aware social media disaster response and emergency management

Social media provocateur detection and mitigation

Service robot assessment and operation

Operational parameters

Service robot communication systems and system self-configuration

Communication systems for multi-source robot control

System initiated dialog adjustment

Pseudo agent matching

Cross-lingual seeding of sentiment

Automatic negative question handling

Contact center delivery in-building homing service

Answer based agent routing and display method

Contact center agent training trajectory

Dialog compatability

Ongoing text analysis to self-regulate network node allocations and contact center adjustments

Codec sequence detection

Automatic expansion and derivative tagging

Silence density models

Selection of robot operation mode from determined compliance with a security criteria

Three-dimensional generalized space

Contact center delivery in-building homing service

Systems and methods for compiling and dynamically updating a collection of frequently asked questions

Selection of robot operation mode from determined compliance with a security criteria

Contact center delivery in-building homing service

Three-dimensional generalized space

Movement and interaction verification

On-topic monitor

Security surveillance via three-dimensional audio space presentation

Social media processing with three-dimensional audio

Unspoken sentiment

Aggregated multi-topic agent desktop

Mechanism for computing and using contextualized social media scores

Anti-trending

Natural language processing (NLP) and natural language generation (NLG) based on user context for enhanced contact center communication

Cross-domain topic expansion

Social media identity discovery and mapping for banking and government

Dialog reorder

Security and retention tagging

Public non-company controlled social forum response method

Communication systems for multi-source robot control

Communication systems for multi-source robot control

ERHART GEORGE

Social media language identification and routing

Securing a device based on atypical user behavior

Conditioning responses to emotions of text communications

Variable noise control threshold

Virtual machine implementation of multiple use context executing on a communication device

Routing of contacts based on predicted escalation time

AVAYA TECHNOLOGY CORP

Method and apparatus for validating agreement between textual and spoken representations of words

Method and apparatus for interactive voice processing with visual monitoring channel

Method and apparatus for translating a classification system into a target language